Tuesday, August 16, 2011

My Take 1: Whose Responsibility ?

In today’s competitive world every company tries to save an extra cent on its manufacturing cost and beat the competition by any means. In this race there is a good possibility that a manufacturer can stoop towards unfair means for monetary gain. Hence the manufacturer should be held responsible for safety of the product.

Many argue that sometimes companies are sued for very trivial issues and people walk away with millions of dollars. This is not true; one classic example is a lady suing McDonalds, over hot coffee spilling on her, causing minor burns. The actual case was that McDonalds used to serve coffee with temperatures from 180 – 200 F and this temperature can cause third degree burns. This temperature was maintained in spite of many earlier complaints because, hot coffee would force consumers to drink it slowly and which intern reduces number of free refills.

We use finished products for almost everything in life. And to save money, if manufacturer use lower quality substitute we can run into life threatening risks. Imagine the number of accidents if a car manufacturer compromises on breaking pad material, burns and rashes to the new born if baby products manufacturer compromises on diaper materials, there are numerous examples.

Another threat which can arise with irresponsibility of manufacturers is environmental damage. If the company causing the damage is not accountable then mess done to the nature will never get cleaned. Last year when BP spilled oil into the Gulf, it killed millions of animals in aquatic life. Fishes, micro organisms, sea birds are still trying to find a balance in spite of rigoros cleaning efforts.

In the final analysis, as consumer products affect many innocent lives, it is the responsibility of the manufacturer to ensure their product safety.

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